Exchange or return? That too is possible!
It is always possible to return or exchange a product that does not meet your requirements. All you have to do is inform us within 14 days by e-mail (email@example.com) and return the product. Let us know your order number and whether you want to exchange or return the product.
If you want to return it, we will make sure that your purchase amount is refunded to your account within 5 working days. If you want to exchange it, let us know in your e-mail for which other product. We will settle the difference in purchase amount with you.
The costs for returning your product are for your own account.
What do we not take back? Products that have been used, whose packaging is damaged and which have been ordered especially for you.